SRI & Incident ManagementBuilt for Compliance
Complete Serious Reportable Incident tracking with automated classification, real-time reporting to collecting agencies, and comprehensive audit trails. Stay ahead of compliance requirements while protecting participants.
Complete Incident Lifecycle Management
From initial report to final resolution, manage every aspect of incident tracking with built-in compliance safeguards.
Automated Classification
AI-powered incident categorization across 12+ SRI types including physical abuse, psychological abuse, and civil rights violations.
Real-Time Reporting
Support for user-initiated submissions with comprehensive tracking, status monitoring, and automated documentation assistance.
Compliance Automation
Built-in templates and workflows ensure every report meets state and federal requirements for Medicaid waiver programs.
Timeline Management
Automated deadline tracking with escalation alerts to ensure timely reporting within regulatory windows.
Analytics Dashboard
Comprehensive incident trends, resolution times, and compliance metrics with customizable reporting periods.
Audit Trail Security
Complete activity logs with user authentication, timestamp verification, and tamper-proof documentation.
Stay Ahead of Regulatory Requirements
Our SRI management system is purpose-built for Medicaid waiver compliance, ensuring you never miss a deadline or reporting requirement.
RRDC Incident Tagging
Tag incidents for RRDC reporting with comprehensive tracking and documentation support
Multi-State Compliance
Templates and workflows adapted for different waiver program requirements
HIPAA Secure Documentation
End-to-end encryption with role-based access controls and audit logging
Live Compliance Dashboard
No overdue incidents or missing reports
Advanced Incident Management Features
Purpose-built tools for service coordination agencies handling sensitive incidents and regulatory compliance.
Smart Filtering & Search
Automated Workflows
Analytics & Insights
Predictive Analytics
AI-powered insights help identify patterns and prevent future incidents by analyzing historical data and risk factors across your participant population.
Proven Results for Service Coordination Agencies
Our SRI management platform delivers measurable improvements in compliance and efficiency.