NHTD & TBI Service Coordination, Simplified
The all-in-one platform purpose-built for RRDC and RRDS agencies. Manage participants, RSPs, SRI reporting, Medicaid billing, and RRDC submissions — all in one place.
Built for the Way You Actually Work
Every feature in Brebo was designed with NHTD and TBI service coordinators in mind — not generic healthcare software repurposed for your workflow.
Grow Your Caseload Without Growing Your Admin
Brebo automates your most time-consuming tasks — intake paperwork, RSP renewals, SRI submissions, and billing — so your coordinators can take on more participants without burning out.
Save 10+ Hours Per Coordinator Per Week
Automated reminders for expiring service authorizations, quarterly SRI reports generated in one click, and pre-filled billing from documented services eliminate repetitive manual work.
Stay 100% RRDC/RRDS Compliant
Built-in validation rules enforce NHTD and TBI waiver compliance at every step — from intake through billing — so you never miss a required field or deadline.
Every Tool Your Agency Needs
From participant intake to RRDC reporting and Medicaid billing, Brebo covers every step of the NHTD and TBI service coordination workflow.
Participant Intake & Enrollment
Streamline referrals and enrollments with digital intake forms, electronic signatures, and automated document collection. Onboard new NHTD and TBI participants in hours, not days.
- Customizable waiver-specific intake forms
- E-signature for consents and releases
- Automatic eligibility pre-check
- Document upload and secure storage
RSP & Service Plan Management
Create, update, and track Revised Service Plans with automated renewal reminders and version history. Collaborate with participants, families, and providers on person-centered plans.
- RSP templates with auto-population
- Renewal alerts 30/60/90 days in advance
- Full version history and audit trail
- Provider and family collaboration tools
SRI Incident Management & Reporting
Document Serious Reportable Incidents with structured workflows that enforce proper classification, escalation, and follow-up. Generate quarterly and annual SRI reports for your RRDC/RRDS in one click.
- Incident classification and severity levels
- Automated escalation notifications
- Follow-up action tracking
- One-click RRDC/RRDS report generation
Progress Notes & Contact Logs
Document all service coordination activities — phone contacts, home visits, provider meetings — with structured templates that meet all regulatory requirements and save your coordinators time.
- NHTD and TBI compliant note templates
- Voice-to-text and AI-assisted documentation
- Time-stamped contact logs
- Supervisor review and sign-off workflow
Caseload & Task Management
Give supervisors complete visibility into coordinator caseloads, pending tasks, and overdue items. Prioritize work, redistribute caseloads, and ensure no participant falls through the cracks.
- Real-time caseload dashboards
- Automated task reminders and due dates
- Caseload capacity planning
- Team performance and productivity reports
Automated Medicaid Billing
Turn documented services into Medicaid claims automatically. Generate emedny.org batch billing files, track claim status, and manage remittances — all without leaving Brebo.
- Service-to-claim automation
- emedny.org batch billing integration
- Real-time claim status tracking
- Denial management and resubmission
Analytics & Compliance Reporting
Get a real-time view of your agency's performance, compliance posture, and revenue cycle. Identify bottlenecks, track outcomes, and produce the reports your RRDC/RRDS requires on demand.
- RRDC/RRDS-ready outcome reports
- Service utilization dashboards
- Revenue and collections analytics
- Custom report builder
Document Management
Store, organize, and retrieve every participant document securely. Maintain a complete, audit-ready record of assessments, authorizations, consents, and correspondence.
- HIPAA-compliant document storage
- Smart document categorization
- Expiration tracking for key documents
- One-click audit preparation
From Referral to Report, All in One Platform
Brebo connects every stage of service coordination into a single, seamless workflow — eliminating duplicate data entry and disconnected spreadsheets.
Intake & Enrollment
Receive a referral, complete digital intake forms with the participant, verify Medicaid eligibility, and collect all required consents — all paperlessly in Brebo.
Service Plan Development
Build a person-centered RSP with the participant, family, and providers. Set service goals, authorize hours, assign providers, and schedule the first review date automatically.
Ongoing Coordination
Document contacts and visits, track SRI incidents, monitor service delivery against the plan, and manage renewals — Brebo keeps your coordinators on top of every participant.
Billing & Reporting
Services documented throughout the month automatically populate billing. Submit emedny.org batch files and generate RRDC/RRDS compliance reports — no manual data entry required.