Purpose-built for HCBS Service Coordination

Coordinating care shouldn't be this hard. Now it isn't.

Manage your entire caseload — participants, service plans, eligibility, documentation, billing, and compliance — from one platform built specifically for HCBS service coordinators.

Everything Service Coordination agencies need

One connected platform. No fragmented tools. No double-entry.

Caseload Management

Manage your entire participant caseload in one place. Track intake status, ISP due dates, recertification timelines, and care team assignments. Supervisors see coverage across all case managers at a glance.

ISP & Care Plan Management

Create, update, and track Individual Service Plans with built-in workflows. AI-assisted note generation reduces documentation time from hours to minutes — on-device and HIPAA-safe.

Eligibility Verification

Verify Medicaid eligibility in real time before delivering services. Track authorization periods, upcoming recertifications, and coverage status — with automated alerts before anything lapses.

Incident Reporting

Document and report critical incidents with structured forms. Every report connects to the participant's record, creating a complete, time-stamped audit trail ready for state oversight review.

Medicaid Billing

Generate accurate 837I claims tied directly to documented services. EDI submission to state clearinghouses — with claim tracking, remittance reconciliation, and denial management built in.

Compliance Reporting

Produce the documentation your state oversight agency requires — quarterly reports, outcome summaries, and service utilization data — without manual compilation or spreadsheet exports.

AI Documentation

Monthly notes in 30 seconds, not 30 minutes.

Brebo's on-device AI generates structured SOAP progress notes and quarterly narratives from session transcripts — no audio leaves your system. Coordinators review and approve in seconds. Less documentation time means more time with the people you serve.

  • AI-generated SOAP and quarterly notes from session transcripts — processed on-device, PHI never sent to external APIs
  • NYS quarterly face-to-face and monthly telehealth note templates included
  • Supervisor review workflow built in before notes are finalized
  • Notes linked to the participant record, billing, and authorization period automatically

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This WeekMon Jun 30 – Sun Jul 6
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Today, 2:00 PM – 6:00 PM

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Case management from anywhere.

Access participant records, eligibility status, upcoming deadlines, and care plans from your phone. Whether you're in the field, at a home visit, or between appointments, Brebo keeps you connected to your caseload.

  • Full participant records accessible on mobile — no VPN, no desktop required
  • Upcoming ISP deadlines and recertification alerts surfaced proactively
  • Document field visits and log session notes in real time — not at the end of the day
  • Supervisor view of caseload completion and documentation status across all CMs

Ready to simplify your service coordination operations?

Join HCBS agencies across the country using Brebo to deliver better care and reduce administrative burden — in every state.